![Troubleshooting Black/White Windows Store Errors](https://thmb.techidaily.com/b1b6775bf38540cce32c7cf3ae0c3f9781deea4b62c3dc654004acc69b97d819.jpg)
Troubleshooting Black/White Windows Store Errors
![](/images/site-logo.png)
Troubleshooting Black/White Windows Store Errors
If you’re looking for a new app to install on your Windows computer, chances are you’re using Microsoft Store.
Microsoft Store has the advantage that every listed app is certified by Microsoft, so there’s no chance of hidden malware or virus. Also, you can download movies and TV shows.
But if the store is displaying a white or black screen, you will not be able to get any new apps or movies. However, you can easily get back Microsoft Store functionality by going through the steps below.
1. Restart the Microsoft Store
Microsoft Store showing a black or white screen might be due to a temporary glitch. In this case, restarting the app should be enough to fix it.
Once you close Microsoft Store, pressCtrl + Shift + Esc to bring up Task Manager. Then, open theProcesses tab. Right-clickMicrosoft Store and selectEnd task to close any process that might be running in the background.
Open Microsoft Store again and check if it’s now working.
If you’re encountering a lot of glitches that go away after a restart, you might be leaving your PC on for too long. Check out thesereasons why you should turn off your PC every night for some inspiration.
2. Check Your Internet Connection
There might be nothing wrong with Microsoft Store, but you’re simply having an internet connectivity problem. If you’redealing with an unstable WiFi connection or downloading a large file, Microsoft Store might display a black or white screen.
If possible, access the store from a different device. If everything works as usual, the problem is limited to your computer.
3. Run the Microsoft Store Troubleshooter
Every time you run into an issue on your Windows computer, try running the corresponding troubleshooter. These tools are designed to fix any generic issues that you may encounter.
So, for any trouble regarding the Microsoft Store, you should run the Windows Store Apps troubleshooter. Here’s how to do it:
- Right-click theStart button and go toSettings .
- ClickSystem > Troubleshoot .
- SelectOther trouble-shooters .
- Click theRun button next toWindows Store Apps .
Windows will search for any issues and fix them automatically. Once the process is complete, try to launch Microsoft Store again.
4. Delete the Microsoft Store Cache
Like most apps, Microsoft Store uses cache to improve performance. But if the app’s cache somehow gets corrupted, you’ll run into all sorts of issues, including Microsoft Store displaying a black or white background every time you open the app. In this case, deleting the cache should fix the problem.
PressWin + R to bring up a Run dialog. Then, typewsreset.exe , and pressShift + Enter to run the command with administrative rights.
This should open a blank Command Prompt window for several seconds. Once it deletes the cache, Windows will close Command Prompt and launch the Microsoft Store app.
5. Run the SFC Tool
There’s a chance that Microsoft Store isn’t working as usual due to corrupt or damaged system files. To fix the issue, you should run the Windows System File Checker tool.
First, launch Command Prompt with administrative rights. Then, typesfc/ scannow and pressEnter .
Make sure you don’t close the Command Prompt window until the scan is complete. Windows will search and automatically replace any corrupt or damaged system files.
6. Check Your System’s Set Time and Region
Microsoft Store servers must be synced with your system, so everything works properly. If your computer’s time and region, Microsoft Store will show a black, white, or even blue screen.
Go through the below steps to change the Windows region:
- PressWin + I to bring up Windows Settings.
- From the left-hand menu, clickTime & language .
- SelectLanguage & region .
- SetCountry or region to your current region.
- Restart your computer and check if Microsoft Store is working.
Also, you canmanually change Windows date and time settings .
7. Re-register the Microsoft Store
If you couldn’t get Microsoft Store to work using the above solutions, you should re-register the app through PowerShell. The process is quite easy and fast.
First, launch PowerShell with administrative rights. If you don’t know how to do this, refer tohow to open PowerShell with administrative rights .
Then, copy the Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”} command, and pressEnter to run it.
8. Reset Your Windows PC
If Microsoft Store showing a black or white screen isn’t the only problem you noticed, there might be some deep corruption within your system files. In this case, you could try tofactory reset your Windows PC . This will revert it back to its factory settings, so make sure you back up all essential data.
Get the Microsoft Store Working Again
It can be frustrating when you need to install a new app, but Microsoft Store isn’t working. Instead of looking for the same app on not-so-trustworthy websites, you can use the above solutions to fix Microsoft Store.
But if you can’t find a specific app, there are several websites where you can download apps without compromising your system security.
Also read:
- [New] Dive Deep Into the Latest Upgrades in LG's Visionary 360 Series for 2024
- [New] In 2024, Linux Screenshot Solutions The Ultimate Guide
- [New] Plot Craft Guild - Bestowed Batch for 2024
- [Updated] 10 Ultimate Simulators for Android's GB Games for 2024
- [Updated] Millions Watch, But How Much Do They Earn?
- 2024 Approved Converting Vimeo Selections The Pathway to Memorable GIFs
- 2024 Approved Snap YouTube to MP4, Now Facebook Too
- 3 Must-Know Methods to Record on Your iPad for 2024
- A Comprehensible Approach to Fixing Notepad Non-Openness in Windows
- Accelerating File Transfers on Microsoft Store
- Addressing Apple Images Not Importing Correctly on Windows
- All the Paint 3D Keyboard Shortcuts You Must Know
- Ease Into Accessibility: Windows Fundamentals for Novices
- Eliminating Windows' DISM Failure 0X800F082F Quickly
- Enhance Notepad in W11 with Intelligent Guide
- Experience GPTClone at Home for FREE on Windows
- Expert Advice: Fixing Common Apex Freezes on W11
- Faster Task Management Display in Windows 11 OS
- Guiding Windows Users Through System Slumber
- How to Make Your Retro Games Look Like They Used to With RetroArch’s Shaders
- How to Transfer Photos From Oppo Reno 11F 5G to Samsung Galaxy S21 Ultra | Dr.fone
- How to Unlock Apple iPhone 6 Plus?
- ICloud Not Updating? Here's How You Can Ensure Smooth Data Transfer
- In 2024, AudioArchitects Building Without DaCast
- In 2024, How to Use Life360 on Windows PC For Tecno Spark 10 4G? | Dr.fone
- In 2024, Ultimate Guide from Honor 90 Pro FRP Bypass
- Introducing the New Wave of Data Restoration Technology by Stellar for Enhanced Consumer Accessibility
- Investing in the Future Top 7 Metaverse Devices You Can't Miss
- Leveraging Hyper-V for Efficient Linux VM Creation in Windows
- Mastering Efficiency: How Copilot Key Shapes Your Windows 11 Experience
- Mastering the Basics: Top Settings to Optimize on New Windows 11
- Mastering Unstoppable Methods to Turn Off MS Defender
- Maximizing Performance with 5 WSL 2 Enhancements
- Microsoft Surface Laptop Go 3 Review: New Processor, Same Old Drawbacks
- Navigate Your Gear Use Efficiently Using Windows Interfaces
- Navigating Through Windows 11 Usage Chronicles
- Overcoming Unavailable Nvidia CP on Windows 11
- Quick Fix: How to Find & Download the Right ASUS WiFi Networking Drivers
- Quick Route: Engaging Windows 11'S Capture Utility
- Redoing Power Schemes with Lost Settings (Win 11)
- Remedying Read-Only Status in 10/11'S File Directories
- Reviving Absent Windows Extras: A Comprehensive Guide
- Solving Screen Glitches in Windows 11: A Step-by-Step Guide
- Steering OneDrive Destination on Windows PC
- Steps to Solve iPhone Picture Failure in PCs (Windows)
- Stop Windows From Notifying You of Updates
- The Explorer's Guide: 6 Steps to Property Expertise
- The Ultimate Checklist for Establishing a Distinctive Online Self for 2024
- The Ultimate Film Guide - Top 15 Timeless Stop Motion Classics
- TikTok Trends Navigating Copyright Laws for Your Videos
- Transform Your Language Education Experience: The Role of ChatGPT Plus
- Troubleshooting Windows 11 Camera App: Eradicating Error A00F425D
- Unraveling Microsoft Store Issues: Overcoming 0X80072F30
- Updated Interview Playbook for Audience Allure
- What to Do if Google Play Services Keeps Stopping on Nokia C32 | Dr.fone
- Win11 Photography Fix: Overcoming Package Not Registered Issues
- Windows 11 Woes: Re-Opening Chrome Made Simple.
- Title: Troubleshooting Black/White Windows Store Errors
- Author: Joseph
- Created at : 2024-08-08 06:11:40
- Updated at : 2024-08-09 06:11:40
- Link: https://windows11.techidaily.com/troubleshooting-blackwhite-windows-store-errors/
- License: This work is licensed under CC BY-NC-SA 4.0.