Resolving Access Errors with Epic Launcher

Do you keep getting redirected to the login page when trying to log into your Epic Games account? Does Epic Games fail to sign you in but doesn’t return an error message? The login problems have been plaguing Epic Games users for long.

You may experience login issues on Epic Games for many reasons, such as browser cache interference, an account-specific issue, not verifying an account after creation, trying to log in on multiple devices, or client-related issues.

Here are a few steps you can take to resolve the issue and log in to your Epic Games account successfully.

1. Ensure the Epic Games Servers Aren’t Down

Backend issues with Epic Games servers can cause login problems. Therefore, first and foremost, ensure that the servers are functioning correctly. To check that, go to the Epic Games status page and see if all systems are operational.

If any of the services are down, wait for Epic Games to fix the problem from the backend, and the login issue will be resolved automatically.

While Epic Games mostly gives users an error when they enter incorrect login credentials, it sometimes doesn’t display any error after a failed login attempt. So, before trying any other solution, ensure you’re entering the correct login information.

If you haven’t saved the login credentials in the browser, try different combinations to sign in, especially if you have doubts. However, if you keep the login information saved in your browser, meaning it’s being entered correctly, move on to the next step.

3. Verify Your Account (if You Just Created It)

If you have recently created an Epic Games account and have trouble logging in, ensure you have verified your account through the confirmation email you receive when creating an account.

If you haven’t verified your Epic Games account yet, log into your email account, find the account verification email from Epic Games, and follow the instructions to verify it. Hopefully, this will resolve the issue.

However, if you have already verified your account, you can proceed to the next step.

4. Check for Browser-Specific Issues

After confirming that your login credentials are correct and your account has already been verified, you should rule out browser issues. That’s because most users who encountered the problem resolved it by clearing the browser’s cache, logging in from an incognito or private window, or switching to another browser.

Clear your cache in Chrome , Edge , Firefox , or any other browser you’re using, turn off any extensions you suspect could interfere with the login process, or open an incognito or private window and sign in from there. If none of these attempts work, switch to a different browser and try logging into your Epic Games account there.

If you can successfully sign in on another browser, there’s a problem with your primary browser. Therefore, you should abandon it and switch to another browser where you are able to access your Epic Games account. If all of these attempts fail to resolve the issue, move on to the next fix.

5. Ensure That Your Account Isn’t Logged Into Other Devices

Although Epic Games doesn’t specify any limitations regarding using the same account on multiple devices, signing in on various devices has been reported to cause sign-in problems. Therefore, ensure your Epic Games account isn’t signed in on any device besides the one you’re trying to sign in with.

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6. Check for Account-Specific Issues

You may also face login issues if Epic Games removes or bans your account temporarily or permanently. Also, as per Epic Games Community Rules , the company can take action against all your accounts if you break its rules on one. Therefore, it’s imperative to ensure that your account hasn’t been restricted or removed, which is where the issue arises.

To check that, create a new account and log in via the same device or browser. If the error does not occur on a new account but persists on a primary account, check your email account to see if you have received any email from Epic Games regarding the account ban or removal. You can appeal against the ban if you believe it was incorrectly placed.

If you fail to sign in with your other account, too, the problem is likely with the launcher. Therefore, keep applying the remaining fixes.

7. Clear the Epic Games Launcher’s Cache

If you encounter a login issue on the Epic Games desktop launcher on Windows, clear the launcher’s cache from its installation folder, as that may fix the issue immediately. Follow these steps to clear the launcher’s cache:

Press Win+R, type “%appdata%” and press Enter.
Navigate to Local > EpicGamesLauncher > Saved folders.
Delete webcache folders you find here.

8. Repair or Reinstall the Epic Games Launcher

If clearing the cache doesn’t work, you should repair the launcher to ensure none of its files have gone corrupt. The Windows operating system offers a handy feature for repairing apps automatically. Therefore, refer to our guide on how to repair apps and programs in Windows 11 and repair the launcher.

If repairing the launcher doesn’t solve the problem, reinstall the client. This may take some time, but it’ll ensure the issue at hand doesn’t have anything to do with the launcher’s installation. Therefore, uninstall the launcher by following our guide on uninstalling apps and programs on Windows .

After that, navigate to C:\Users\\AppData\Local after entering your username and delete the Epic Games launcher folders. Once that’s done, go to Epic Games’ official website and download and install the launcher as you did the first time.

9. Renew Your IP Address and Disable the VPN

If none of the solutions mentioned above have resolved the issue, apply the following fixes:

Renew your IP address. This will assign you a new IP address, eliminating the possibility of a blocked IP address causing the problem. Refer to our guide on changing your IP address for detailed instructions.
Disable any VPN or proxy server you have enabled on your device.

Successfully Log In to Your Epic Games Account Again

Epic Games not allowing you to log in can be disheartening. Hopefully, the reasons why you might encounter a login loop or any other login issue are now clear to you. Furthermore, you will most likely be able to resolve the issue successfully using the fixes covered above. If none of these solutions work, contact Epic Games so they can investigate the issue.

Here are a few steps you can take to resolve the issue and log in to your Epic Games account successfully.

Windows11

Resolving Access Errors with Epic Launcher