![Essential Tips for Fixing iPhone Image Import Issues in Windows](https://thmb.techidaily.com/65d11e70a3e2b524202510534160699ecec295d81962cec51e81800c7f637654.jpg)
Essential Tips for Fixing iPhone Image Import Issues in Windows
![](/images/site-logo.png)
Essential Tips for Fixing iPhone Image Import Issues in Windows
Many users utilize the default Microsoft Photos app to import their iPhone images in Windows 11/10. However, Photos sometimes throws up a “Something went wrong” error message when users try to transfer pictures from their iPhones to PCs. In addition, that error message says, “Your files might not have been imported.”
Users can’t transfer images from their iPhones to PCs because of this image import issue. Does the same issue arise when you try to import images from an Apple mobile with Windows Photos? If it does, you can fix the “Something went wrong” error with these potential resolutions.
1. Don’t Try to Import All the Images at Once
Transferring a large number (hundreds or more) of photos at once from an iPhone to Windows can cause issues with the import process, resulting in the “Something went wrong” error. For instance, this issue could occur because of a small minority of corrupted images within a large batch. Thus, the error is less likely to happen if you reduce the number of images.
So, don’t try to import all images on your iPhone. Try selecting to transfer a smaller number of photos you most want to view on your Windows PC. Then you can more easily identify problematic image files.
2. Select the Import Pictures Context Menu Option
Some users have said they got around the “Something went wrong” import failure error by selecting an alternative option for transferring them. Those users selected to transfer the images from iPhones with Explorer’sImport pictures context menu option, which is more of a workaround than a fix for the Photos import error. You can try importing your photos by selecting that option as follows:
- First, plug your iPhone into a Windows PC to transfer pictures.
- Bring up the Explorer file manager with theWin + E hotkey.
- Then right-click your iPhone in Explorer’s left sidebar to select anImport pictures and videos option.
- Click theReview radio button in the Import Pictures window that opens.
- SelectNext to review images.
- Choose some images to transfer and click theImport option.
3. Restart the Apple Mobile Device Service
The “Something went wrong” error can arise when the Apple Mobile Device Service gets stuck. Restarting that service can resolve the issue in such a scenario. However, note that you won’t find that service if iTunes isn’t installed on your PC. This is how to restart the Apple Mobile Device service:
- Open Services on Windows. Seehow to open Services on Windows if you need help.
- Then double-clickApple Mobile Device Service to bring up its properties window. ![The Services window](https://static1.makeuseofimages.com/wordpress/wp-content/uploads/2023/03/the-services-window.jpg)
- SelectAutomatic if a differentStartup type setting is set.
- ClickStop to halt the service.
- SelectApply to save settings andOK to exit.
- ClickApple Mobile Device Service with your right mouse button and selectStart .
4. Disable Hardware Acceleration in Photos
The Windows 10 Photos app’s hardware acceleration feature can generate issues with importing images from an iPhone. This is how you can disable hardware acceleration in Windows 10’s legacy Photos app:
- Open Photos from the Start menu.
- Click theSee more (three-dot) menu button at the top right of Photos.
- Select theSettings menu option.
- Scroll down to and turn off theUse hardware acceleration video encoding when available setting.
HD Video Converter Factory Pro
5. Select the “Keep Originals” Option on Your iPhone
One of the most widely confirmed fixes for the “Something went wrong” error is to select the Keep Originals iPhone setting. Selecting that option stops automatic JPEG conversion for importing pictures. You’ll need to apply this potential solution on your iPhone as follows:
- Turn on your Apple iPhone.
- TapSettings to view options for your mobile.
- PressPhotos to access settings for transferring images.
- Select theKeep Originals option.
If this resolution works, images will be imported in an original HEIC format, which isn’t universally compatible with Windows software. So, it’s recommended to convert the imported pictures to PNG or JPG. You can do so with the web apps included in ourhow to convert HEIC files with online tools guide.
6. Repair and/or Reset the Photos App
Photos is a UWP (Universal Windows Platform) app withRepair andReset troubleshooting options you can select when it’s not working right. In this case, Photos isn’t working right because you can’t import iPhone images with it. So, selecting itsRepair /Reset options could feasibly resolve that Photos issue.
You can access both those Photos troubleshooting options as outlined in ourguide to resetting apps in Windows 11 . TheRepair button is directly above theReset option. First, selectRepair to see if that makes a difference. ClickReset to eradicate the app’s data if theRepair option doesn’t resolve the “Something went wrong” image import error.
7. Close the OneDrive App
The OneDrive cloud storage app is can conflict with Photos’ image importing. That’s more likely to happen when a OneDrive account’s storage space is severely limited. Try closing that background app and signing out from the Photos app as follows:
- Right-click the OneDrive icon in the system tray.
- Then click theHelp & Settings button.
- SelectQuit OneDrive to close the app.
- Open the Photos app and click the user account picture in it.
- Select theSign out option.
- ClickSign out again to confirm.
- Try importing images with Photos again.
Note that the instructions above are for the legacy Windows 10 Photos app. You can’t select to sign out of a user account in Windows 11’s default Photos app. In Windows 11’s Photos app, clickSettings and turn off theOneDrive – Personal option.
8. Disable Microsoft Defender (or Other Antivirus Utility)
Sometimes antivirus (security) tools can interfere with file importing from other devices. To ensure that doesn’t happen, temporarily disable antivirus utilities on your PC before attempting to import images. If you haven’t installed any security software,disable Microsoft Defender Antivirus in Windows Security by turning off that app’s real-time protection.
If you have installed third-party security software, disable its antivirus shield. Avast, Kaspersky, Bit Defender, McAfee, Norton, and Avira all have system tray icons you can right-click to select settings that disable their shields. So, look for and select an option that disables your antivirus software on its context menu.
Import Images From Your iPhone on Windows Again
Many users have resolved the “Something went wrong” Photos error by applying some of the confirmed resolutions above. So, it’s most likely at least one of the above potential solutions will enable you to transfer images from your iPhone to Windows 10 or 11 PC again.
However, you can instead utilize the Apple iCloud cloud storage service to transfer images from an iPhone to a PC if the “Something went wrong” error solutions above don’t work for you. To do so, you’ll need to install the iCloud software in Windows. Then you can access iPhone images stored in your iCloud account in Windows 11/10 and download them from there.
Also read:
- [New] 2024 Approved Choosing Superior Tools for Vocal Change in Content Making
- [New] 2024 Approved Detailed Analysis VLC for Video Capture
- [New] Best Action Hunting Cameras of 2023
- [New] Identifying High-Impact Keywords for Effective YouTube Marketing
- [New] In 2024, MP3 Conversion Guide Best Free Apps for iPhone & YouTube
- [New] In 2024, Streamlined Techniques to Capture Webinars Efficiently (Windows, Mac)
- [Updated] 2024 Approved Crafting a Viral Identity The Best 30 Innovative TikTok Handles
- [Updated] 2024 Approved Start with Zoom Your Initial Steps Into Webinar Hosting
- [Updated] Easily Stream Facebook Live Chats with Roku
- [Updated] Instagram Flips Mastering the Video 360-Turn
- [Updated] Journey Into Soundscapes Apple's iPodcast Playback on iPhone
- [Updated] The Easy Way to Snap Spectacular Slow Mo on Android
- 3 Solutions to Hard Reset Oppo Reno 11F 5G Phone Using PC | Dr.fone
- 5 Clever CMD Gimmicks to Spice Up Your Day
- Accessing Stealthed Elements in Windows 11 UI
- Activating Clipboard Operations in Application Guard (Edge) - Win11 Guide
- Addressing Qt Plugin Initialization Failure Error
- Advance Windows 11 Task Manager Refresh Speeds
- Avoiding Common Drone Purchase Mistakes A Checklist
- Avoiding Insufficient Access Errors During Software Removal
- Avoiding Quit Notifications From Roblox on Your Computer
- Boosting PC Maintenance Speed: Customizing Win 10/11 Hotkeys
- Briskly Engage Bing's AI Assistant in Windows 11 Search Field
- Bypassing 'Scripts Not Active': Top 4 Fixes to PowerShell Load Issue
- Bypassing Wacatac.B!ml Barriers - A Guide for Safe Windows Navigation
- Clearing Up High DPI Display Issues in Windows
- Command Line Tip: Disable AMD/Nvidia GPU Enhancements
- Compact Windows-Powered Systems Unveiled
- Complete Tutorial to Use GPS Joystick to Fake GPS Location On Sony Xperia 10 V | Dr.fone
- Comprehensible Guide to Counteracting WinError 0X80071a90
- Comprehensive Overview: How to Optimize W11's Auto HDR
- Construct AI-Driven Artistry with Win11 & Paint Tool SAI: Your Ultimate Guide to Image Creation
- Counteracting the Issue of Unsaved NVidia Settings in Windows 11
- Customizing Quick Access to Start From OneDrive
- Cybersecurity Commandments: Winning Access Prevention on Windows
- Dealing with Non-Functional Router Web Interfaces
- Digital Recorder Hits The Ultimate List for 2024
- Discover Quick Ways to Adjust Your Computer's Sound Output in Windows 11
- Discover the Secret to Smoothly Controlling Your Touchpad in Windows 11
- Dissecting Windows Build Numbers & Updates
- Easing Out of the Eclipse: Ending Dark Mode Anomaly
- Easy Way: Installing Google Play on Win11
- Elevate Windows Productivity: The Best Tech Tools for Success
- Eliminating Blackout Phenomenon in Windows Titles
- Eliminating Common Windows Installer Problems
- Eliminating Genuineness Errors in Adobe Windows
- Eliminating Voice Typing Glitches in Windows 11 (Error Code: 0X80049DD3)
- Embracing Linguistic Diversity with Windows Fonts
- Enhance Your Subnet Configuration in Win11
- Enhancing System Analysis: Widgets for Hardware Monitoring
- Enhancing Windowed Discord's Query System
- Entering Metaverse Ranked Best Virtual Reality Gear for 2024
- Eradicating Screen Annoyances in Sonic Frontiers on Windows 11
- Final Fix: Overcoming Continuous Failures in 'Pathfinder: Wrath of the Righteous'
- Hacks to do pokemon go trainer battles For Samsung Galaxy F54 5G | Dr.fone
- How to Bypass FRP on Oppo F23 5G?
- How to Factory Reset Vivo Y78+ If I Forgot Security Code or Password? | Dr.fone
- How to Transfer Photos From OnePlus 12R to Samsung Galaxy S21 Ultra | Dr.fone
- Immersive Worlds Unveiled Delving Into MR, AR, and VR's Distinctions for 2024
- In 2024, 4 solution to get rid of pokemon fail to detect location On Tecno Spark 10 Pro | Dr.fone
- In 2024, Crafting Your Future in the Art of Visuals
- In 2024, Locked Out of Apple iPhone 14 Plus? 5 Ways to get into a Locked Apple iPhone 14 Plus
- In 2024, Redefining Cinematic Boundaries with 360 Video
- In 2024, The Ultimate Guide to the Best iPhone & iPad Videos (Top 10)
- In 2024, Transforming Viewers Into Active Participants
- Trailblazers Top Intro List for Zooids for 2024
- Ultimate Guide to Catch the Regional-Located Pokemon For Vivo X90S | Dr.fone
- Title: Essential Tips for Fixing iPhone Image Import Issues in Windows
- Author: Joseph
- Created at : 2024-08-08 06:13:54
- Updated at : 2024-08-09 06:13:54
- Link: https://windows11.techidaily.com/essential-tips-for-fixing-iphone-image-import-issues-in-windows/
- License: This work is licensed under CC BY-NC-SA 4.0.