Addressing Blank Display in Windows Remoting Services
Imagine you’re all set with your computer and going to connect to a remote desktop. But, instead of the desktop interface, you meet with a black screen.
A black screen on a remote desktop may appear due to many factors. For example, incorrect remote desktop settings, outdated graphics drivers, and compatibility issues.
If you’re dealing with this, we’ve explained how to fix the remote black desktop screen issue on Windows below.
1. Change the Screen Resolution Settings
When using Remote Desktop Connection on Windows, it’s important to check whether you’ve set the screen resolution settings properly. Improper settings may lead to a black screen or pixel blurriness, which can make your remote work challenging.
To avoid this, we recommend using the Remote Desktop Connection (RDC) utility on your Windows system.
Here’s how you can adjust the screen resolution settings of the remote desktop session using RDC:
PressWin + Q orWin + S to open the Windows search bar.
EnterRemote Desktop Connection in the search bar, and choose the most suitable result.
Click theShow Options toggle and go to theDisplay tab.
Adjust the slider under theDisplay configuration to match the exact resolution of the remote computer’s display. For example, if the display resolution of your desktop is 1920 x 1080, you should match that in the settings.
Enter the required details and clickConnect to launch the remote session.
Hopefully, this should fix the black screen on your remote desktop display.
While setting the screen resolution is important, you can’t ignore the other display settings. Move to the below steps to learn more about tweaking the display settings.
2. Adjust the Remote Desktop Display Settings
Adjusting your remote desktop display settings can easily help you fix the black screen issue.
Follow the below-given steps to adjust your remote desktop display settings:
PressWin + R to open the Windows Run dialog.
Typemstsc in the search box and press theenter key.
Click theShow Options button in the bottom-left corner and head towards theDisplay tab.
UnderColors , selectHigh Color (16 bit) from the dropdown. Note that a higher number means better display quality. But, a lower number can help you out in the case of a black screen.
Check for the error now by connecting to your remote desktop. If it is not working, you can try changing the color depth toHighest Quality (32 bit) .
Note that black screen issues can have various causes, and the solution may not always be adjusting the display settings. If your issue is still unresolved, proceed to the advanced troubleshooting steps given below.
3. Update Your Computer’s Graphics Driver
Another way of fixing the black screen is by updating the GPU driver. An outdated GPU driver leads to many problems, including the issue of a completely black screen.
Before moving forward, make sure you create a restore point on your desktop. It’ll give you a safer side if your system gets corrupt or the GPU drivers behave weirdly after updating.
Are you still struggling to fix the black screen? If so, then you can try restarting the remote desktop service. This service controls and helps run the remote desktop sessions on your computer. Here’s how you can restart the remote desktop service on Windows: